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https://wa.me/201221419191

Frequently asked questions

How long does it take for new orders to arrive?

New orders typically take 2–5 working days to arrive.

Please note that Fridays and sudden vacations are not counted as working days.

Orders are processed after vacations end.

Important Notes:

During peak sale seasons, restocks, and new drops, delivery may take a little longer. We appreciate your patience!

Please ensure your shipping address and phone number are correct. Incomplete or inaccurate details may result in your order not being shipped.

Return & Exchange Policy ?

At LOMA, we are committed to providing the best shopping experience for our customers. Please review our Exchange & Return Policy below:

We do not offer refunds. We only provide exchanges within 5 days of receiving your order.

Exchange Conditions:

To be eligible for an exchange, the item must be:

Unused, unworn, and unwashed.
In its original condition.
Returned with all original tags attached.

Shipping Fees:

If the customer wishes to exchange an item for a different size or for any personal reason:
The customer is responsible for all shipping costs (both return and reshipment).

Important Notes:

All exchanged items are subject to inspection and approval before the exchange request is accepted.
We cannot accept exchanges for any item that has been used, washed, damaged, or returned without its original tags.
Items purchased during sales, promotions, or special offers can only be exchanged subject to the availability of alternative sizes or replacement products at the time of the exchange request.

How to Request an Exchange:

To request an exchange, please contact us via WhatsApp:

[WhatsApp Link]

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Do you have a sizing chart?

Yes! We include model sizes and a specific size chart on each product page when available.

About us

Our passion is quality. We create garments that can be enjoyed for generations to come.

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Products

BLUSH VEIL Women - 50 ML

BLUSH VEIL Women - 50 ML

LE 599.00 EGP

Regular price LE 750.00 EGP Sale price LE 599.00 EGP
Cotton Top – Women

Cotton Top – Women

LE 399.00 EGP

Regular price LE 550.00 EGP Sale price LE 399.00 EGP
FLUFFYPOP Women - 50 ML

FLUFFYPOP Women - 50 ML

LE 599.00 EGP

Regular price LE 750.00 EGP Sale price LE 599.00 EGP
Men’s Melton Pants | LOMA

Men’s Melton Pants | LOMA

LE 699.00 EGP

Regular price LE 949.00 EGP Sale price LE 699.00 EGP